Customer Support and FAQs

Call us anytime: 570-664-7005 and ask for Zac or Hassan.

Or email us: [email protected]

If you are a beginner, you might want to start out with a mild smoke, something with a Connecticut Shade wrapper, made in the Dominican Republic, and then branch out from there. As your online tobacconists, you can always call us 570-664-7005 and we will be happy to help find the cigar for you!

Promo codes for discounts and free shipping are offered regularly, however only one code can be applied to an order.

Free gift specials seen on our homepage or Weekly Deals page usually reward an item (like an ashtray or lighter) with purchases of a specified amount. Orders that meet the requirement for the deal will automatically have the promoted free item added to their order, no code needed!

All of our orders are packed with care at Cigar Spartan. Cigars, both singles and boxes, are sealed in plastic bags with a Boveda two-way humidification pack to ensure freshness. We then pack your order with either sustainable kraft paper or bubble wrap to make sure your smokes arrive in great condition. Your online tobacconists at Cigar Spartan are cigar lovers, too, and we strive to have your sticks arrive the way we would want them!

Occasionally we will offer special bundles that include a Cigar Spartan Club Member Card, which features an exclusive discount code for 10% off of cigars in our Premium, Infused, and Small Cigar categories. There is no limit to how many times Club Members can use their code - keeping your humidor stocked with your favorite everyday smokes is better than ever with a Spartan Club Membership!

Not only do we carry a wide assortment of everyday smokes, we also have a wide variety of rare and limited cigars! We even have special blends unavailable elsewhere in our Spartan Vault, where limited cigars from years past have been aging for three years or longer!

Picking a perfect cigar for a perfect moment requires just a bit of understanding that it all depends on the time of day, your mood, and or the occasion. Mornings adhere well to milder creamier smokes, while after a steak dinner you may want something strong and full of flavor.

Having organized quite a few of these roller events, we have come to realize that the experience may not be worth the trouble. For example if you have 150 people at your event, it will cost you a minimum of $1,500 or more. In addition, it is impossible for a roller to roll 150 cigars from scratch, so for the most part they will bring with them a 100 of the 150 cigars partially rolled with a binder on them, and at your event they will just roll the wrapper leaf. Fresh rolled cigars also have to be smoked immediately or you must wait 30 days for the tobaccos to settle in. We recommend buying a few boxes of good cigars and setting up a Cigar Station.