Age Verification
Why does Cigar Spartan verify your age?
Cigar Spartan products are intended only for adult consumers (21+), and are committed to ensuring trust in every sale; therefore, we do not sell our products to anyone under the age of 21. To substantiate your identity and confirm that you're aged 21 or older, we utilize a non-affiliated, third party company called AgeChecker.net. Along with verifying your age, this process helps us to minimize any fraud.
How does AgeChecker.Net Age Verification Work?
AgeChecker.Net is a third-party age verification software that uses information collected at checkout to verify customer age and determine eligibility to purchase age-restricted products online. AgeChecker.Net is integrated Cigarspartan.com e-commerce platform using proprietary technology.
AgeChecker.Net as the last step of checkout. After the customer enters billing and shipping information, a pop-up appears and prompts you to enter your date of birth. For over 90% of customers, this is all we need to instantly verify your age. We use the customer's date of birth, name, and address (automatically retrieved from billing information they already entered) to cross-reference against the world's largest identity networks, public records databases, and AgeChecker.Net proprietary database of name/address/date of birth combinations that have been previously verified on any website using AgeChecker.Net.
If we are unable to instantly verify a you, we will prompt you to submit a legally-acceptable, government-issued photo ID (driver's license, state-issued identification card, passport, military ID, etc.), which is manually verified by AgeChecker.Net 24/7 live team in under a minute. This takes place directly through our pop-up and gives you the customer several options: upload a file from any device; have a link sent to their mobile device to complete the process on that camera; or use a webcam. Artificial intelligence is working in the background to implement our fraud prevention techniques. Once you the customer is verified, you are able to proceed with your order.
For declined verifications, we include a specific reason letting you the customer know how to remediate the issue in cases unrelated to fraud or underage attempts. Decline reasons specified by AgeChecker.Net include expired ID, invalid ID (e.g. a benefits card, employee ID, etc.), order information discrepancy (e.g. the ID did not belong to the card holder), the image was too blurry to process, and more.
Once verified via photo ID, you the customer will be instantly verified. Set up your account with CigarSpartan.com and your account will be tagged as VERIFIED for future purchases. Customer updates such as address or name changes, which would trigger the ID prompt for a previously-verified customer, are often reflected in AgeChecker.Net database sooner than in public records, helping expedite the age verification process. AgeChecker.Net was designed with the aim to make age verification as frictionless for the customer as possible.
Privacy & Security
AgeChecker.Net takes privacy and security very seriously. Customer information is submitted securely and is stored solely to verify customers quickly if they order again. Photo ID submissions are automatically deleted after the audit process, and customer information is never shared or sold.
Access to all of our services are protected with 256-bit AES encryption. All personal information is stored on a private internal network.