Questions? Call us at 570-664-7005

    Customer support

    Customer support

    Frequently asked questions

    1.1 What is the most expensive cigar you carry?

    Davidoff Oro Blanco, retails for $500 each cigar. (Not always available, call us to check availability)

    1.2 What is the right cigar for me, I'm just starting out and need advice?

    If you are a beginner, you might want to start out with a milder smoke, something with a Connecticut Shade wrapper, made in the Dominican Republic, and then branch out from there. You can always call us 570-664-7005 and we will be happy to assist.

    1.3 If I buy a bunch of different cigars, how do I know which one to smoke first?

    Picking a perfect cigar for a perfect moment requires just a bit of understanding that it all depends on the time of day, your mood, and or the occasion. Mornings adhere well to milder creamier smokes, while after a steak dinner you may want something strong and full of flavor.

    1.4 I'm having a wedding, party or a corporate event and thinking about getting a roller, what or whom do you recommend?

    Having organized quite a few of these roller events, I have come to realize that the experience may not be worth the trouble. For example if you have 150 people at your event, it will cost you a minimum of $1,500 or more. In addition, it is impossible for a roller to roll 150 cigars from scratch, so for the most part they will bring with them a 100 of the 150 cigars partially rolled with a binder on them, and at your event they will just roll the wrapper leaf. Fresh rolled cigars also have to be smoked immediately or you must wait 30 days for the tobaccos to settle in. I recommend buying a few boxes of good cigars and setting up a Cigar Station.

    1.5 Do you get many rare cigars from your vendors?

    Even though we are relatively new to selling online, we are have been operating Brick and Mortal Retail Cigar lounges for over 14 years, are members of the TAA, and have direct accounts with all the major cigar and accessory manufacturers. If it is good, we should have it. If for some reason we don't, we will try to get it for. We will go out of our way to provide you with exceptional service.

    1.6 If I have any comments, questions, or complaints, what should I do?

    Call us anytime: (570)664-7005 Ask for Hassan or Austin.

    Or email us: [email protected]

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